Where do I send my returns?Updated 3 months ago

Contact our customer service team to receive a Return Merchandise Authorization (RMA) number. 

• Phone: 1-800-351-6106 (Monday – Friday 9AM-5PM EST
• Email: [email protected]

Once you have your RMA number, securely package your return, and include the RMA number clearly on the outside of the package. Send your return to:

Healthy Trends Worldwide, LLC
Attn: Returns
RMA # [INSERT YOUR RMA NUMBER]
Jet Pack Returns
285 Northeast Avenue
Tallmadge, OH 44278

Note: Packages marked "Return to Sender" or delivered without an RMA number will not be processed or refunded.

For full details on our return policy, including terms and conditions, please click here.